🌱 Beanstalk

Support

Email jon.carden@gmail.com

A real person reads these. Please include your iOS version and what you were doing when something went wrong.

Common questions

Does Beanstalk connect to my bank?

No — and it never will. Beanstalk is a ledger, not a bank. No card, no account, no transfers. Balances record what you've promised your kids; you settle up in cash when they cash out.

Where is my data stored?

On your device, and in your own iCloud account if you have iCloud enabled. We operate no servers and we never see your data.

How do I share with a co-parent?

Settings → Co-parent → Invite. They'll need an Apple Account with iCloud turned on. Send the link however you like; once they accept, you both see the same ledger, and one purchase covers you both.

What happens when the free trial ends?

Beanstalk goes read-only. Everything stays visible and exportable — you just can't add or edit entries, and interest and allowance pause, until you unlock. We will never lock you out of your own family's records.

I bought it but it says locked

Settings → Restore Purchase. If that doesn't work, email us with the Apple Account you purchased under.

Is interest real money?

It's as real as you decide to make it — you're the one who pays it. Beanstalk shows you the projected 12-month cost next to the rate picker before you choose, and defaults to the gentlest option, because 5% a week compounds to a genuinely large number.

Can I get my data out?

Yes. Settings → Export produces a CSV of the complete ledger. It works during the trial, after it, and forever.

How do I delete everything?

Delete the app, and in iOS Settings → your name → iCloud → Manage Storage, remove Beanstalk's data. That's all of it — there's nothing on our side to delete.